/* =============================================================
   Smart Meter Help UK — Complaint Journey Block
   Used by the [smh_complaint_journey] shortcode.
   ============================================================= */

.smh-complaint-journey,
.smh-complaint-journey *,
.smh-complaint-journey *::before,
.smh-complaint-journey *::after {
  box-sizing: border-box;
}

.smh-complaint-journey {
  --smh-journey-navy: #0d1b2a;
  --smh-journey-green: #00c896;
  --smh-journey-green-soft: #eaf6f2;
  --smh-journey-bg: #f4f7fa;
  --smh-journey-text: #1a2a3a;
  --smh-journey-muted: #4a5a6a;
  --smh-journey-border: #d0dce8;
  --smh-journey-white: #ffffff;
  --smh-journey-shadow: 0 2px 12px rgba(13, 27, 42, 0.08);
  --smh-journey-shadow-hover: 0 6px 24px rgba(13, 27, 42, 0.14);

  width: 100%;
  margin: 30px 0;
  padding: 20px;
  background: var(--smh-journey-bg);
  border: 1.5px solid var(--smh-journey-border);
  border-radius: 20px;
  box-shadow: var(--smh-journey-shadow);
  color: var(--smh-journey-text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

.smh-complaint-journey__head {
  margin-bottom: 18px;
}

.smh-complaint-journey__eyebrow {
  margin: 0 0 8px;
  color: var(--smh-journey-muted);
  font-size: 0.78rem;
  font-weight: 750;
  letter-spacing: 0.06em;
  line-height: 1.2;
  text-transform: uppercase;
}

.smh-complaint-journey__head h2 {
  margin: 0 0 8px;
  color: var(--smh-journey-navy);
  font-size: clamp(1.25rem, 5vw, 1.7rem);
  font-weight: 800;
  line-height: 1.2;
}

.smh-complaint-journey__head p {
  margin: 0;
  color: var(--smh-journey-muted);
  font-size: 0.96rem;
  line-height: 1.55;
}

.smh-complaint-journey__steps {
  position: relative;
  display: grid;
  gap: 12px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.smh-complaint-journey__steps::before {
  content: "";
  position: absolute;
  top: 26px;
  bottom: 26px;
  left: 18px;
  width: 2px;
  background: rgba(0, 200, 150, 0.25);
}

.smh-complaint-journey__step {
  position: relative;
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
}

.smh-complaint-journey__marker {
  position: relative;
  z-index: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  margin-top: 4px;
  background: var(--smh-journey-green);
  border: 3px solid var(--smh-journey-bg);
  border-radius: 999px;
  color: var(--smh-journey-navy);
  font-size: 0.95rem;
  font-weight: 850;
  line-height: 1;
}

.smh-complaint-journey__card {
  display: grid;
  gap: 8px;
  min-width: 0;
  padding: 15px;
  background: var(--smh-journey-white);
  border: 1.5px solid var(--smh-journey-border);
  border-radius: 14px;
  box-shadow: 0 1px 8px rgba(13, 27, 42, 0.06);
}

.smh-complaint-journey__card h3 {
  margin: 0;
  color: var(--smh-journey-navy);
  font-size: 1.02rem;
  font-weight: 780;
  line-height: 1.25;
}

.smh-complaint-journey__card p {
  margin: 0;
  color: var(--smh-journey-muted);
  font-size: 0.9rem;
  line-height: 1.5;
}

.smh-complaint-journey__actions {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 3px;
}

.smh-complaint-journey__button,
.smh-complaint-journey__support {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 46px;
  padding: 11px 14px;
  border-radius: 12px;
  font-size: 0.93rem;
  font-weight: 750;
  line-height: 1.2;
  text-align: center;
  text-decoration: none;
  transition: background 0.18s ease, border-color 0.18s ease, box-shadow 0.18s ease, transform 0.12s ease;
}

.smh-complaint-journey__button {
  background: var(--smh-journey-green);
  border: 1.5px solid var(--smh-journey-green);
  color: var(--smh-journey-navy);
  box-shadow: 0 4px 14px rgba(0, 200, 150, 0.24);
}

.smh-complaint-journey__support {
  background: var(--smh-journey-white);
  border: 1.5px solid var(--smh-journey-border);
  color: var(--smh-journey-text);
}

.smh-complaint-journey__button:hover,
.smh-complaint-journey__button:focus-visible {
  background: #00e6b0;
  border-color: #00e6b0;
  color: var(--smh-journey-navy);
  text-decoration: none;
  transform: translateY(-1px);
}

.smh-complaint-journey__support:hover,
.smh-complaint-journey__support:focus-visible {
  border-color: var(--smh-journey-green);
  box-shadow: var(--smh-journey-shadow-hover);
  color: var(--smh-journey-text);
  text-decoration: none;
  transform: translateY(-1px);
}

@media (min-width: 700px) {
  .smh-complaint-journey {
    padding: 24px;
  }

  .smh-complaint-journey__card {
    padding: 18px;
  }

  .smh-complaint-journey__actions {
    align-items: center;
    flex-direction: row;
    flex-wrap: wrap;
  }

  .smh-complaint-journey__button,
  .smh-complaint-journey__support {
    width: auto;
  }
}