smartmeterhelp – Page 3 – Smart meter help UK

Why Moving a Smart Meter Comms Hub Can Fix a Signal Problem

During some smart meter installations, engineers may temporarily move the communications hub away from the electricity meter using a test […]

Many households were told that installing a smart meter would help them save money on their energy bills. However,

Many customers are surprised when a smart meter engineer tells them their smart meter is “dumb.” This can be

The UK energy industry uses many technical terms and abbreviations. Customers often hear these terms when speaking to energy

A Day in the Life of a Smart Meter Engineer Smart meter engineers visit thousands of homes every day across

10 Smart Meter Problems Energy Companies Don’t Explain Clearly Smart meters are now installed in millions of homes across the

Many households install a smart meter expecting to access cheaper time-of-use (TOU) energy tariffs. These tariffs charge different electricity

From “Meter Monkeys” to Smart Energy Engineers Ten years ago, many people working in the metering industry were often jokingly

If your smart meter stops working or cannot send readings, your energy supplier may be required to fix the

Many people switch energy suppliers to access better deals or new smart tariffs. However, some customers are surprised to